Level 2 description
|Autonomy||Works under routine direction. Uses limited discretion in resolving issues or enquiries. Determines when to seek guidance in unexpected situations. Plans own work within short time horizons.|
|Influence||Interacts with and may influence immediate colleagues. May have some external contact with customers, suppliers and partners. Aware of need to collaborate with team and represent users/customer needs.|
|Complexity||Performs a range of work activities in varied environments. May contribute to routine issue resolution. May apply creative thinking or suggest new ways to approach a task.|
|Business skills||Has sufficient oral and written communication skills for effective engagement with colleagues and internal users/customers.
Understands and uses appropriate methods, tools, applications and processes.
Demonstrates a rational and organised approach to work.
Has sufficient digital skills for their role.
Learning and professional development - identifies and negotiates own development opportunities.
Security, privacy and ethics - is fully aware of organisational standards. Uses appropriate working practices in own work.
|Knowledge||Has gained a basic domain knowledge. Demonstrates application of essential generic knowledge typically found in industry bodies of knowledge. Absorbs new information when it is presented systematically and applies it effectively.|
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