How to sign up and sign in using your Facebook account

Signing up for first time

After clicking on the Sign in button found at the top right of the screen you'll be prompted to pick a method to sign in.

Click on the Sign in with Facebook button.

Note that you can only sign in with a person based Facebook account (no page, persona, or company accounts). However the Facebook account may be a personal account or a business one.

Facebook sign in process

What happens next in the sign in process depends on how you use your Facebook account. If you've used your Facebook account to access other non-Facebook services you'll likely be familiar with how this works already as this is a common process offered by Facebook.

If your browser is already signed in to your Facebook account 

If you are already signed in to a Facebook account in your browser and only have one Facebook account then you may not be asked to complete the Facebook sign in process and the browser will attempt to sign you in automatically when you click on the Sign in with Facebook button.

If you have multiple Facebook account details stored in your browser you, the currently active account is typically used, however you may be prompted to choose an account. If you are already signed in to the account you select you may not be asked to complete the Facebook sign in process.

Signing in to your Facebook account

If you are not already signed in to a Facebook account in your browser then you will be redirected to the Facebook sign in page. This should look like your normal Facebook sign in page and will follow the normal Facebook sign in process (for example this may include a multi-factor authentication step or require confirmation via the Facebook app on your mobile device).

Once signed in your account with us will be created automatically. We don't expect anyone signing in with Facebook instead of Microsoft/Google/email to be an organisation user, but your Facebook account's email address matches an existing organisational account and we have additional content for you then this will be available under the My Organisation section from the home page or left-hand navigation.

Depending on your Facebook settings you won't need to sign in every time you visit the page, but you may be prompted to sign-in from time to time (especially if you haven't visited the site recently).

Providing an email address

One you have signed in with your Facebook account the SFIA NZ website will ask for your email address.

We will send you an email to confirm your email address. Follow the instructions in the email and after confirming your email address you'll be able to continue accessing the website.

Permissions requested

If this is the first time you've used your Facebook account to sign in to another service you may receive the following prompt to enable this functionality with your Facebook account. Clicking on "Turn On" will enable this.

The first time you sign in with your Facebook account you may noticed that Facebook tells you it will share some limited details with Zendesk. The prompt will look similar the following:

Continuing to sign in with Facebook will grant Zendesk access to your name and profile picture and the email address you provide after the first logon.

We need this so we can identify you when you use your Facebook account to sign in.

The permissions requested are a minimum set of permissions to allow you to use your Facebook account to sign in to other services. This can be controlled via your Facebook account settings in your Apps and website settings page and we strongly encourage you to review this access and the audience settings for the Zendesk application to confirm you are happy with the information that is shared between Zendesk and Facebook.

You can (via your Facebook account settings) revoke these permissions at any time, however you will not be able to use the the Sign in with Facebook option if these permissions are not granted.

Who or what is Zendesk? Why am I granting Zendesk these permissions?

Zendesk is the platform we use to host this site. The sign in process uses their standard functionality to enable Microsoft, Google, Facebook and email/password based authentication.

If you want to know more about how Zendesk use your data they have a comprehensive Privacy and Data Protection site. For reference we are using the Zendesk Guide and Zendesk Support products on this site.