Skill description
Managing the release of new and updated services into production, ensuring alignment with business objectives and compliance standards.
Guidance notes
Activities may include, but are not limited to:
- planning and scheduling releases in line with business requirements, considering the size, scope and content of each release.
- coordinating release activities across multiple teams and stakeholders, including third-party suppliers.
- managing the release lifecycle, including build, testing, deployment and post-implementation review.
- ensuring releases meet quality, security and compliance standards.
- communicating release plans, progress and outcomes to stakeholders.
- conducting post-release reviews and identifying areas for improvement.
- maintaining release processes, procedures and documentation.
- managing staged releases, pilot releases, blue/green releases or feature flags as appropriate.
Level 2Assist
Assists with release management tasks under routine supervision.
Supports the collection of data and information for release planning and scheduling.
Assists in the preparation of release materials and resources.
Helps document and maintain records of release activities.
Participates in basic testing and quality assurance tasks and issue resolution.
Level 3Apply
Supports the planning and scheduling of releases.
Coordinates release activities with relevant teams.
Follows defined release processes and procedures.
Participates in testing and quality assurance activities to ensure releases meet standards.
Identifies and resolves issues related to the release process.
Documents and reports on release outcomes and communicates findings to stakeholders.
Level 4Enable
Plans and schedules releases in line with business requirements and objectives.
Coordinates release activities across multiple teams and stakeholders.
Manages the release lifecycle, ensuring timely and quality deliverables.
Ensures releases meet defined quality, security and compliance standards.
Communicates release plans, progress and outcomes to stakeholders.
Conducts post-release reviews and identifies areas for improvement.
Level 5Ensure, advise
Develops and maintains release approaches, processes and automation tools.
Oversees the planning and scheduling of complex, large-scale releases.
Coordinates release activities across multiple projects and programmes.
Ensures release processes and procedures are applied and that releases can be rolled back as needed.
Communicates release approaches and outcomes.
Conducts post-release analysis and drives continuous improvement.
Level 6Initiate, influence
Defines organisational release management strategies, policies and standards.
Aligns release management with overall business strategies and objectives.
Ensures the availability of resources and tools for effective release management.
Communicates release strategies and outcomes to stakeholders.
Drives the adoption of new release management techniques and technologies.
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