Skill description
Facilitates cultural and behavioural change by enabling individuals and teams to embed new ways of working and adapt to changes.
Guidance notes
Organisational change enablement is focused on the human and cultural aspects of change and supporting individuals and teams adapting to new work practices.
The key elements are: stakeholder engagement for commitment, ongoing support for embedding changes and tailored communication addressing behavioural impacts and emotional readiness.
Activities may include, but are not limited to:
- facilitating engagement sessions with leaders and managers to secure commitment to change initiatives.
- defining communication strategies that address behavioural impacts and emotional readiness.
- supporting individuals and teams in adopting new ways of working, providing resources for skill and behaviour development.
- addressing and resolving issues during the implementation of change initiatives to ensure minimal disruption.
- creating and managing networks of change agents to support and drive change.
- advising leaders on monitoring and supporting behavioural change and addressing challenges.
- establishing feedback processes to analyse the impact and effectiveness of change initiatives.
Level 4Enable
Supports teams in adopting new practices, providing ongoing resources and guidance.
Facilitates a safe environment for exploring challenges related to change.
Assists with engagement sessions to secure leadership commitment, focusing on the behavioural aspects of change.
Addresses issues that arise during implementation, ensuring minimal disruption.
Level 5Ensure, advise
Develops and implements cultural change plans across teams, ensuring alignment with long-term success.
Coordinates cross-functional teams to support the adoption of new behaviours.
Communicates how changes align with business goals and long-term success, focusing on emotional and behavioural impacts.
Supports leaders and employees in exploring challenges associated with adopting new practices.
Enables employees to develop the necessary skills and behaviours for sustained change.
Level 6Initiate, influence
Champions new ways of working that align with strategic opportunities.
Influences and engages with senior executives to gain their support for change initiatives.
Guides the development of strategies and roadmaps to drive long-term behavioural change.
Reviews progress, addresses challenges and ensures the sustainability of change initiatives.
Provides guidance to change leaders, focusing on the human aspects of organisational change.
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