Skill description
Leads the adoption, management and optimisation of methods and tools, ensuring effective use and alignment with organisational objectives.
Guidance notes
There is a wide range of methods and tools supporting areas such as, but not limited to, planning, development, testing, operation, management and maintenance of systems.
The focus is on ensuring these methods and tools are not just available but are appropriately managed, refined and applied across the organisation to enhance efficiency, quality and consistency.
Activities may include, but are not limited to:
- assessing, selecting and implementing methods and tools.
- stewardship of methods and tools to enable effective use by others.
- measuring, tailoring, improving and automating the use of methods and tools.
- developing and maintaining documentation and user guides for methods and tools.
- providing guidance, support and training for the adoption of new methods and tools.
- evaluating the effectiveness of implemented methods and tools.
- staying informed about industry developments related to methods and tools.
- aligning methods and tools with organisational standards and good practices.
Level 2Assist
Provide routine support using agreed guidelines on the use of well-established methods and tools.
Assists in configuring and maintaining methods and tools under routine supervision.
Supports the creation and updating of documentation related to methods and tools.
Level 3Apply
Provides support on the use of existing methods and tools.
Configures and maintains methods and tools within a known context.
Creates and updates the documentation of methods and tools.
Identifies and resolves basic issues related to tool usage.
Level 4Enable
Engages with stakeholders to understand requirements and recommends appropriate solutions.
Provides advice and guidance to support the adoption of methods and tools and adherence to policies and standards.
Tailors processes to meet specific needs while ensuring they align with established standards and are informed by evaluations of methods and tools.
Reviews and improves usage and application of methods and tools.
Level 5Ensure, advise
Provides authoritative advice and leadership to promote adoption of methods and tools and adherence to policies and standards.
Evaluates and selects appropriate methods and tools in line with agreed policies and standards.
Contributes to organisational policies, standards and guidelines for methods and tools.
Implements methods and tools at programme, project and team levels including selection and tailoring in line with agreed standards.
Manages reviews of the benefits and value of methods and tools.
Identifies and recommends improvements that support broader organisational goals.
Level 6Initiate, influence
Develops organisational policies, standards and guidelines for methods and tools.
Sets direction and leads in the introduction and use of techniques, methodologies and tools, to meet business requirements.
Leads the development of organisational capabilities for methods and tools to ensure consistent adoption and adherence to policies and standards.
Secures organisational commitment and resources to methods and tools.
Drives continuous improvement and innovation in methods and tools.
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