Delivery and operation
- Technology service management (ITMG)
- Application support (ASUP)
- IT infrastructure (ITOP)
- System software (SYSP)
- Network support (NTAS)
- Systems installation and removal (HSIN)
- Configuration management (CFMG)
- Release and deployment (RELM)
- Storage management (STMG)
- Facilities management (DCMA)
- Service level management (SLMO)
- Service catalogue management (SCMG)
- Availability management (AVMT)
- Capacity management (CPMG)
- Incident management (USUP)
- Problem management (PBMG)
- Change control (CHMG)
- Asset management (ASMG)
- Service acceptance (SEAC)
- Security operations (SCAD)
- Vulnerability assessment (VUAS)
- Digital forensics (DGFS)
- Penetration testing (PENT)